Personal Information
We obtain enough personal
information from you and retain it on our system to allow us to process your
orders and send you Invoices, receipts, confirmation emails where applicable.
An email address & telephone number is retained during this process to
allow us to contact you with queries and children’s names are retained to
personalise the experience.
We do not hold or directly
process your financial information. Any financial transactions are carried out
via our third party payment gateway, Stripe:
Stripe privacy policy
What information we collect
We collect only the personal
information which you choose to give us.
How we use personal
information
Sending you Invoices, receipts,
confirmation emails and reminders.
We will not use any contact
details or other personal information collected for the purposes of any general
mailing list (postal or electronic).
Passing details to Third
Parties
We will not disclose the
information we receive from, you to unconnected third parties and will not use
it for the purposes of any general mailing list (postal or electronic) of our
own.
Your contact and account
details will be visible to our external accountants during preparation of our
accounts.
Updating and amending your
personal information of queries
As a customer of Fedderate
Woods, you can advise us of any updates to your personal information at any
time by contacting us on our email or telephone number. Any queries can also be
directed to us.
Consent
By
disclosing your personal information to us to allow an order to be made, you
indicate your consent to the collection, storage, processing and use of your
personal information by us as laid out in this privacy policy.
B​ookeo
We use Bookeo, a third-party
service provided by Bookeo Pty Ltd, to process bookings for activites and
experiences. Bookeo ensures that our account data is stored on Bookeo servers
located in the EU. Bookeo has Data Protection Agreements in place with each of
the sub-processors it uses to process data. The use of Bookeo is subject to the
legal terms and conditions and privacy policy available on their website:
Bookeo privacy policy
Facebook
Our main method of
communicating upcoming events and experiences is via Facebook. The use of
Facebook is subject to the legal terms and conditions and data policy available
on their website:
Facebook Terms of Service